Last Updated: March 2026
Welcome to The Icing Lab website. By using this website or placing an order, you agree to the following terms and conditions.
Orders and Availability
All custom cookie orders are subject to availability and confirmation. The Icing Lab reserves the right to decline or cancel orders due to scheduling limitations, ingredient availability, or other business considerations.
Details for custom orders, including designs, quantities, pricing, and pickup arrangements, will be confirmed directly with the customer before the order is finalized.
Payment
Payment terms will be communicated at the time of order or class registration. Orders or class spots may not be considered confirmed until payment or deposit is received.
Accepted payment methods may vary and will be provided during the ordering or registration process.
Classes and Events
Cookie decorating classes and events may have limited seating and are available on a first-come, first-served basis.
If The Icing Lab must cancel or reschedule a class due to unforeseen circumstances, registered participants will be offered a refund or the option to transfer their registration to a future class when possible.
Allergens
Products from The Icing Lab are made in a home kitchen environment and may contain or come into contact with common allergens including wheat, eggs, dairy, soy, and nuts. Customers with food allergies should contact us before placing an order.
Intellectual Property
All content on this website, including images, branding, logos, and designs, is the property of The Icing Lab and may not be used, copied, or reproduced without permission.
Website Use
This website is intended to provide information about The Icing Lab and its services. We make reasonable efforts to ensure the information is accurate, but we do not guarantee that all content will always be complete or up to date.
Changes to These Terms
The Icing Lab may update these Terms & Conditions from time to time. Updates will be posted on this page with the revised date.
Contact
If you have questions about these Terms & Conditions, please contact:
The Icing Lab
[email protected]